By: Susan Glaser
CLEVELAND, Ohio – Cleveland Hopkins is once again the worst-performing airport of its size in the United States – and one of the worst airports of any size - according to a new customer satisfaction survey from J.D. Power.
Susan Glaser is a travel editor at the Plain Dealer Publishing Co. in Cleveland, Ohio. Her work focuses on regional travel and family travel, with a keen interest in adventure travel, air travel, and transportation policy. Susan's insights and stories have been featured in various publications, including Disability Scoop, Charlotte Business Journal, and The Detroit News.
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Cleveland, United States (Local)
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