Alex Hern

The messaging service pegs itself as the ‘happiest place’ online, but Snap’s Ronan Harris explain how its post-pandemic struggles has made it focus on being friendlier not just to users but to small businesses, too

Twitter co-founder’s decision to leave rival social network he helped start was apparently unexpected

National Crime Agency says it has identified Russian national behind dangerous cybercrime group

Regulator calls on social media firms to use robust age checks to keep harmful content away from children

CEO confirms once company has sold off remaining assets it will have more than amount required

Fears ‘deadbots’ could cause psychological harm to their creators and users or digitally ‘haunt’ them

Thanks to a new act that could reshape the internet, TikTok, Instagram and other platforms will need to ‘tame’ harmful content and algorithms

In the year and a half since the launch of ChatGPT, one nagging question has only got more pressing: if AI can do this, why is my phone's assistant still so bad?

System can operate directly in speech, speeding up responses and noticing voice quirks, but it still needs the power of Siri

Companies such as OpenAI and Meta push ahead, but it is clear that biggest changes are yet to come