Alexandra Samuels

A Discount Tire customer couldn't afford to replace her 'bum' tire. Then workers did something that 'restored her faith.' Is it store policy or just luck?

"No idea." A woman says O'Reilly Auto Parts saved the day after she claims AutoZone was unable to help install her new car battery.

A dealership told a woman she needed $4,000 of car repairs. But her mechanic dad said they were lying. Can you trust dealerships?

A man drove past a 'completely empty' Take 5, which made him wonder if people actually go there. Are quick-lube places reliable?

A dealership told a woman she needed $4,000 of car repairs. But her mechanic dad said they were lying. Can you trust dealerships?

A salesman says used Hondas and Toyotas are hard to sell because the price is often high, given the age and mileage. Here's why they cost so much.

A woman went to Take 5 and says that she felt 'ripped off' because of how much an oil change cost her. Is Take 5 overpriced?

'My Toyota would never.' A man captured a bizarre scene in California after he says he spotted a Tesla spinning in circles in the middle of the road with no one behind the wheel.

A man couldn't afford a 10-hour repair, so his mechanic kept the car. Then he left a scathing Facebook review. How does that affect businesses?

“What if my kid had been hurt?” A woman says a routine drive in her Ford Expedition took a terrifying turn.