Caitlin Burchill

Cybercriminals send deceptive texts, oftentimes impersonating legitimate organizations, with the hopes of tricking people into giving out sensitive, personal information. This form of a scam is typically referred to as “smishing,” short for SMS phishing. NBC CT Responds heard from dozens of viewers who received a scam message Tuesday claiming that the recipient of the text owed money to the…

A Milford caterer says there is something every business owner needs to know after her business was stiffed almost $64,000 when a customer’s check bounced twice. If a customer is paying with a check, take a picture of their photo ID. Stephanie LeFrancois, the owner of Forks & Fingers Catering in Milford, says she did her due diligence researching Gravel…

The World Cup is expected to bring two million visitors and more than $1.1 billion in economic impact to New England. The “Boston 2026 Host Committee” and “Meet Boston” released this data Wednesday, marking one year until the first match of the tournament kicks off. The new projection predicts the matches in Boston will create more than 5,000 jobs, and…

If you haven’t received a tax refund yet, you’re not alone. NBC CT Responds has heard from some frustrated taxpayers, but the state says it is making progress. Connecticut’s Department of Revenue Services says it has stopped $8 million of fraudulent returns just this year. Tax Day was April 15, and we’re told 55,000 returns were flagged for review. One…

Americans aren't creating strong enough passwords. That's the takeaway from a recent survey done by CNET, a consumer tech website.

We’re all ordering packages at the click of a button, but a delivery to an Ellington house did not go smoothly. Dawn Bradshaw’s home was damaged during a package drop-off in November. When the company offered to cover about 30% less than the estimated repair cost, she reached out to NBC CT Responds. Bradshaw said her husband was home when…

Why does navigating the health insurance system have to be so hard, especially when you need care? That’s what a Brookfield woman asked NBC CT Responds when she reached out for help. Kerry Swift has lymphedema, a condition she developed while beating breast cancer. Swift teaches group workout classes at six different gyms, wearing her preventative swelling sleeve snugly. “I…

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