Chris Chmura

A South Bay family says a big, brand-name hotel turned them away because it overbooked -- and that cost the family a pretty penny.

NBC and Telemundo are marking a milestone with $100 million consumer teams across the country have collectively gotten back for viewers.

A San Francisco family was delayed and disappointed while battling for crucial insurance benefits.

If climbing air fares and spiking gas prices stick around, which many analysts expect, what will that mean for your summer vacation? Maybe a detour to a different style of lodging.

Millions of debit cards that the state or California gave consumers in 2022 are set to expire April 30 — with hundreds of millions of dollars still loaded on them, state records show.

Millions of debit cards that the state or California gave consumers in 2022 are set to expire April 30 — with hundreds of millions of dollars still loaded on them, state records show.

A lot of California families could lose a lot of money on Thursday.

A North Bay woman's vacation plans were derailed by concerns over conflict in the Middle East — and now she's fighting to get her money back.

NBC Bay Area responds to a frustrated traveler facing a big penalty North Bay accountant Leslie Russo is a bit of a jet setter.

Two companies say they are partnering to shake up homeowners’ insurance coast to coast.