By: Esther Hertzfeld
IHG Hotels & Resorts has launched a beta version of AI-powered conversational search across its digital channels, introducing a new way for travelers to discover and book hotels through IHG


Esther Hertzfeld is the Executive Editor at CDC Gaming Reports. She specializes in hospitality and leisure, focusing on hotel chains, luxury accommodations, and the intersection of technology within the hospitality sector, including booking technology and hotel management software. Esther's insights and expertise are featured in prominent publications such as HOTEL MANAGEMENT Magazine.
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Esther's coverage is heavily focused on the hotel industry, particularly in areas such as management, operations, investments, and renovations. She primarily features press releases and private sector announcements related to the hotel industry.
To best reach Esther with a pitch or source suggestion, consider offering insights into new trends or innovations within the hotel industry that relate to management strategies, operational efficiencies, investment opportunities, or renovation techniques. Additionally, providing exclusive access to interviews with key figures involved in notable developments within the hospitality sector could also be appealing.
Given her focus on private sector announcements and press releases within the food & beverage theme of hotels' offerings for their guests might resonate well with her audience.
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