Proactive customer service, which involves anticipating and addressing customer needs before they arise, is now considered a gold standard in fostering strong customer relationships and loyalty..
Ian Miller is an Associate Editor for OutKick and CauseACTION Clarion. With a diverse background in sports journalism, his articles cover a range of topics including MLB, free agency, sports media, population trends, and more. Ian's work has been featured in various publications such as Customer Service Manager Magazine, Helensburgh Advertiser, Dumbarton & Vale Of Leven Reporter, and TheBatmanUniverse.net, among others.