It's a question that's difficult to answer because the data the IRS collects to measure chatbot performance is unreliable, limiting the agency's ability to determine whether the applications are operating effectively, the Treasury Inspector General for Tax Administration says.
Jason Bramwell is a Senior Staff Writer at Going Concern. He covers a range of topics including finance, personal finance, financial technology, and government and politics, with a particular focus on corporate finance, retirement planning, and public policy. Jason's work has been featured in NewsBreak and CPA Practice Advisor.
















