By Jesse Jones, City Desk ABQ in The Paper. — When a crisis strikes, every second counts. On a ringing 911 line, those seconds can feel like an eternity. Even as call volume drops and the city rolls out new technology, dispatchers are falling further behind national standards, leaving more callers waiting longer for someone […]
Jesse Jones is a reporter at nm.news. He specializes in local government and news, with a focus on energy policy and regulation, energy sustainability, and the construction industry. Jesse's work has been featured in notable publications such as the Tri-City Herald, Yahoo Finance, and The Olympian.









