Austin-Bergstrom International Airport is undergoing ongoing construction and layout changes, which can make it difficult for blind and visually impaired travelers to navigate the terminal. To address that, travelers can now access a free mobile app called Aira Explorer, which connects passengers via their smartphone camera and microphone to a live agent who provides real-time directions and describes their surroundings so they can move through the airport more safely and independently. “There's a lot going on, and so we want to make sure that we're taking the next step to make sure that our building is accessible to any and all that come through our airport,” said Kimberley Hey, communications manager at Austin’s airport.
Jessica Cha is a Multimedia Journalist at various news outlets including KAGS-TV and KCEN 6 News. She focuses on themes related to culture and society, education, and regional interest, often exploring topics such as the housing market, urban design, and the impact of retail on communities. Jessica's work has been featured in numerous prominent platforms including WLTX-TV, KENS 5, and KVUE MEDIA.










