Jo Waltham

North Star Housing is in the middle of implementing Housing Insight’s PanConnect self-service app and portal, replacing an outdated system and in conjunction with its deployment of a new housing management system. The first stage was operational within 12 weeks of the PanConnect project’s start, featuring income and debt assistance, a repairs diagnostic wizard and...North Star deploys Housing Insight’s self-service app & portalRead More →

Radius Housing is using 3C Consultants’ data platform to clean and consolidate the entirety of its data ahead of its migration to a new housing management system and its introduction of a self-service tenant portal. While the housing provider’s existing HMS held reasonably accurate data on active tenants, years of legacy information had built up...Radius Housing’s data confidence with 3C ConsultantsRead More →

Vericon Systems and Hispec have joined forces to integrate Vericon’s intelligent monitoring platform with Hispec’s portfolio of fire and carbon-monoxide detection solutions, enabling housing providers to take a more proactive approach to managing fire safety across their housing stock while making regulatory compliance easier. Taking data from Hispec’s detection and monitoring devices, Vericon’s online platform...Vericon & Hispec partner for fire safetyRead More →

Platform Housing Group has implemented a new complaints management system powered by Microsoft Dynamics 365, delivered in partnership with Baytree Solutions. With the Dynamics platform, tenants’ complaints are now accessed from a central repository. This has made it easier for the housing provider to meet the Housing Ombudsman’s complaint handling code as well as internal...Platform Housing tackles complaints with Microsoft & Baytree SolutionsRead More →

Bethany Christmas, FireAngel’s technical specification manager, looks at the use of technology in social housing to protect vulnerable residents and provide early detection of risks to improve residents’ wellbeing. Systemic barriers and industry challenges continue to hinder the effective implementation of measures to ensure safer social housing. While some progress has been made following more...360-degree safety in the homeRead More →

Switchee’s Tom Robins on social housing’s next leap At Data Matters 2025 in September, one theme kept coming up – trust. Whether in data, AI or sector leadership, the question was the same: how do we turn technology into something that people actually believe in? That’s exactly where my conversation with Tom Robins, CEO of...Trust, technology and tenantsRead More →

Look Ahead is in the middle of implementing Asprey Solutions’ Aspire BI software for better business intelligence around its property portfolio. This follows the housing and care provider’s deployment of Asprey Assets for operational asset management and planned works in October 2024. Zahra Rankin, head of property transformation and change management, Look Ahead, said, “The...Look Ahead extends Asprey deploymentRead More →

For many housing providers, the decision to invest in asset management software is driven by a need to for regulatory compliance, data visibility and transparency, and long-term investment planning. But the journey from procurement to business impact is often more fraught than expected. The common pitfalls include underestimating the complexity of legacy data, treating the...Best practices for implementing asset management softwareRead More →

Asprey Solutions has recently added NPV Lite to its Asprey Assets platform as a free module to existing customers to help them better understand the long-term financial and social performance of their housing assets. Asprey said that NPV Lite offers a simple and accessible way to assess asset-level net earnings using the concept of net...Asprey adds NPV LiteRead More →

Northern Ireland Housing Executive has chosen Asprey Assets for the operational asset management and compliance monitoring of its 83,000 properties. Once implemented, NIHE will use Asprey Assets to manage the asset data for its entire housing portfolio, support investment planning, strengthen regulatory compliance, streamline internal operations and improve reporting capabilities. Paul Isherwood, director of asset...NIHE signs up for Asprey AssetsRead More →