AI is automating customer service across retail, and the most innovative and successful companies are using tech to improve their human connections.
John Hall is a news and sports journalist at the Wimmera Mail-Times, Stawell Times-News, and Ararat Advertiser. He covers a diverse range of topics including agriculture, sustainable farming, and the construction industry, while also engaging with themes of arts and entertainment, and crime and justice. John has been featured in numerous publications, including Forbes, Entrepreneur, and The Scotsman.















