New York Attorney General Letitia James sued a unit of Citigroup, alleging the bank failed to protect its customers from online scams and then illegally denied those account holders reimbursements. “The results are devastating,” James’s office wrote Tuesday in its civil complaint. “Consumers lose tens of thousands of dollars or more by doing nothing more than clicking on a link in a text that appears to be from a trusted source, providing information on a call with a purported representative of Citi, or answering security questions on a website that looks official.”
Justin Baer is a senior special writer at The Wall Street Journal, with a focus on national news in the United States. His articles cover a range of topics including finance, Wall Street, and legal issues. Justin's work has also been featured in publications such as Yahoo Finance, Financial News, MarketWatch, and FCW. To contact him, you can reach out via email at [email protected].