Kerry Williams

Operators with accessible facilities can capitalise on the growing trend of multigenerational travel, with extended families holidaying together

Some simple modifications can help create rooms with inclusive design that is both practical and visually appealing.

The way travellers search is changing fast. Instead of scrolling through pages of results, more people are asking AI-powered tools direct questions and getting direct answers. For guests with disability, older travellers and their companions, those questions are highly specific: Does the room have step-free access? Is there space beside the bed for a hoist or wheelchair? Is the shower roll-in?