Sean Doyle, chief executive of British Airways, wrote to the airport’s chief executive after a Terminal 5 technical fault left 20,000 bags stranded last Friday
Laurence Sleator is a Homepage Reporter at The Times. Covering breaking news stories from across the UK and the world, he focuses on themes such as aviation and aerospace, energy, and transportation, including commercial and private airlines, energy policy, and sustainability. Laurence's work has been featured in The Post, The Times, The Business Herald, and Space Today.















