If 2020 taught us something, it's that now, more than ever, organizations must adapt smooth and easy to “the new normal”. And without keeping up pace with technology, all of this work from home or online schooling would have just not been possible. Technology is now developing faster than ever: capabilities that were considered impossible a couple of years ago are now becoming available to the large public. We're entering an era where software robots, automation, artificial intelligence and machine learning will define mainstream operations and tasks.
Marshall Gunnell is a Software/API Technical Writer at LINE Corp. He specializes in technology and software, with a focus on major platforms and services such as Google, Microsoft, Gmail, Facebook, and Spotify. His work has been featured in prominent publications including PCWorld, How-To Geek, Online Tech Tips LLC, Techopedia, Business Insider, VGKAMI, and ZDNET.