Mateusz Maszczynski

Earlier this year, American Airlines quietly made a change to its compensation provisions for passengers slapped with an involuntary downgrade at the gate… rather than offering affected customers a refund of the fare difference between the premium cabin they had booked, and the coach seat they would not be forced to sit in, the carrier…

Southwest Airlines has been banned from using all future social media posts uploaded by an anti-abortion flight attendant to terminate her employment – the latest is a long list of legal wins by Charlene Carter over nine years of litigation against the Dallas-based carrier.

American Airlines has agreed to pay $200,000 to settle a federal discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC) on behalf of a telephone reservations agent who was terminated after she lost her eyesight following an horrific accident. The employee had been working as a reservations representative at one of AA’s call…

Just days after the death of the beloved country music star Dolly Parton, Nashville International Airport has announced plans to rename itself in her honor as a “lasting tribute to her indelible legacy and the generations of people she inspired across Tennessee and around the world.”

You’re never too far from another story about a flight attendant being rude to a passenger, and it normally comes with the same hot take: if you hate people that much, just quit your job. Oh boy, if only it were that simple. Let me tell you, the vast majority of flight attendants love their…

Two specially branded Airlink Embraer E-Jets performed a stunning low-altitude flyover of the DHL Stadium in Cape Town, South Africa, on Saturday just before kick-off between the South African Springboks and the New Zealand All Blacks as part of a new rugby tour called ‘Rugby’s Greatest Rivalry.’ The flyover was aired live on television screens…

American Airlines has hired more than 60 additional maintenance technicians to finally get to grips with what the carrier's frequent flyers, pilots, and flight attendants know all too well… the upkeep of its airplane cabins hasn't been a big enough priority for far too long, with broken seats, wonky tray tables, and defective in-flight entertainment systems allowed to go unfixed.

A man who phoned in a bomb threat against a Spirit Airlines flight preparing for departure at Detroit Metro Airport last June because he was running late for the same plane has escaped a potential 10-year prison sentence and has, instead, been released on probation.

A major aviation union is demanding that an urgent investigation be launched after it was revealed that airlines are snapping up a new type of engine oil that is designed to have an ‘inoffensive odor profile’ in the event that it is vaporized into an airplane’s air conditioning system and contaminates the cockpit or passenger…

The largest flight attendant union in the United States has sent out advice to its tens of thousands of members about how to deal with Immigration and Customs Enforcement (ICE) agents who might ask them for information about their coworkers or passengers on board their planes, as the agency steps up its enforcement activities at airports across the country.