Enterprise AI has a hype problem. Experts say the real work starts before the model.
Michelle Hawley is a senior editor for Simpler Media Group and a reporter for CMSWire, Reworked, and VKTR. She covers a range of topics including technology, artificial intelligence, machine learning, and customer experience, with a particular focus on AI platforms and software development. Michelle's work has been featured in Mediastreet.ie, CMSWire, Reworked, and VKTR.com.





