HOUSTON — Sticker shock is nothing new -- companies often lure customers in with low advertised price but when the bill comes there are a bunch of fees tacked on.
Pauline Smith is a journalist based in Houston, Texas, writing for KHOU 11. With a focus on local news and human interest stories, Pauline's articles cover a range of topics including lifestyle, culture, and current events. Her work has also been featured in WFAA.