Rob Chrisman

As the legal and proxy battles are waged among Two Harbors, UWM, and CrossCountry, today I head to New York for the MBA's Secondary & Capital Markets Conference. John Wooden said, “Failing to prepare is preparing to fail” and across the land, over a thousand people are avoiding failure by preparing, lining up sessions, meetings, and hallway chats, along with social events. Participants had better prepare for sticker shock: $30 cocktails. Several topics are dealing with the regulatory environment, and I received this note. “Rob, whatever happened to the confusion and lawsuits about funding the CFPB? Is the organization alive?” Good questions. Yes, it is alive, and, in general, that’s a good thing. For example, if LO comp regulations are changed, who else is going to do it? Each state? On the funding question, there was some lawsuit news you should know about. Specifically, in a decision that delivered a direct rejection of the Trump Administration’s CFPB plans, a federal judge has ruled that the Bureau must continue to request funds from the Federal Reserve Board. (Today’s podcast can be found here and this week’s ‘casts are sponsored by nCino, and its Mortgage Suite that supports a modern homeownership journey. This week at nSight 2026, mortgage leaders will explore how AI, intelligent automation, and connected experiences are reshaping lending operations and borrower engagement. Hear an interview after 9AM ET with Click n' Close’s Delores Lopes on the role of a COO in this technological age, as well as women in leadership roles.)

For those of you who like maps, here’s one of the states’ closing costs. And here’s something for companies who have training programs: New hires should check out the Business Glossary from MISMO. It covers business processes, events, calculations, documents, forms, regulations, AI terminology, and more. LOs of various ages tell me that people in their 20s not only are inclined to rent to “see how the weather is” but also because of money. LendingTree’s latest report shows U.S. homeowners with a mortgage now pay 37 percent more per month than renters, underscoring how sharply monthly housing costs have climbed in recent years. “Rent wins in every major metro, even in the tightest markets. When it costs so much more to own than to rent every month, it forces people who want to own a home to face some tough decisions, including potentially having to relocate to another city in search of reasonably priced property. (Today’s podcast can be found here and this week’s ‘casts are sponsored by TransUnion. Discover how data-driven mortgage intelligence is helping lenders identify in-market borrowers, strengthen portfolio performance, personalize outreach, retain customers, and drive smarter growth in an increasingly competitive housing market. Today’s has an interview with Lower’s Craig Montgomery on how strategic leadership is shaping lender growth in 2026 through effective team building, evolving production trends, competitive retail execution, and strong real estate agent relationships.)

One of the discussion topics here in New York at the MBA conference is, just like every other conference, artificial intelligence, and one of the questions is, “Who’s accountable if something goes wrong?” Any one of us in capital markets will tell you that, in the case of Freddie, Fannie, investors, and so on, lenders are held ultimately accountable for anything that goes wrong. In the event of a buyback, or default, a lender can’t point at an AI vendor and say, “You cover the losses.” Make sure that with any software that you buy you know where it came from and how it was designed, and ask lots of “what if” questions. Sprinkling some AI fairy dust over some legacy technology that is years old can cause serious issues. (Today’s podcast can be found here and this week’s ‘casts are sponsored by TransUnion. Discover how data-driven mortgage intelligence is helping lenders identify in-market borrowers, strengthen portfolio performance, personalize outreach, retain customers, and drive smarter growth in an increasingly competitive housing market. Today’s has an interview with Acrisure’s Kristen Britton on how lenders are balancing speed, automation, fraud prevention, and human oversight as remote closings reshape mortgage risk, identity verification, and the future framework of trust in digital transactions.)

Here in New York, as over a thousand of us head to airports (hopefully avoiding manholes… tragic ), the mood has been pragmatic. Not overly optimistic, not somber, just realistic. No one is arguing that the war hasn’t driven up worldwide oil prices, impacting inflation and borrower psychology, impacting lending. The Mortgage Bankers Association now predicts a Federal Reserve rate hike to arrive in 2027, so any lenders or originators hoping for lower rates, well… At this point there isn’t a lot of reason for rates to drop unless higher oil prices slow the economy further. We knew that a second Trump Administration would impact the economy and regulatory environment, and along those lines… SCOTUS Justice Kennedy built a constitutional protection into fair lending disparate impact doctrine for mortgage lenders in a 2015 case and then accidentally ensured it would never work. Read attorney Brian Levy’s latest Mortgage Musing to find out about fair lending compliance in the second Trump term and sign up for free on Substack to get Levy’s Musings delivered directly to your email box. (Today’s podcast can be found here and this week’s ‘casts are sponsored by TransUnion. Discover how data-driven mortgage intelligence is helping lenders identify in-market borrowers, strengthen portfolio performance, personalize outreach, retain customers, and drive smarter growth in an increasingly competitive housing market. Today’s has an interview with LendingTree’s Rob Bhatt on how home insurance costs are rising far faster than both inflation and household income growth nationwide.)

Wanna know the new buzz acronym? Residential Transition Loans ( RTL ): financing for properties in transition, including fix-and-flip, bridge, and rehab deals. Catch the wave… people always need to borrow money! Now, if only income guidelines by the Agencies matched how incomes have changed. Change is constant: “Rob, if you think inflation is bad, home insurance price increases in many parts of the nation are worse. When is the government going to address that?” I don’t know the answer to that: the government certainly is involved in lending, but not much so with insurance companies. Interestingly, insurance companies’ use of data analytics is way above that of the mortgage industry’s, although servicers and others are certainly catching up on risk-based pricing. (Today’s podcast can be found here and this week’s ‘casts are sponsored by TransUnion. Discover how data-driven mortgage intelligence is helping lenders identify in-market borrowers, strengthen portfolio performance, personalize outreach, retain customers, and drive smarter growth in an increasingly competitive housing market. Today’s has an interview with Insellerate’s Josh Friend on increasing loan officer and sales manager efficiency.)

The gap between where rates are and where households “need them to be” is suppressing labor mobility, distorting retirement decisions, and reshaping expectations about generational wealth building: 56 percent of working Americans have either turned down a job requiring relocation or say they would, and 20 percent have already turned down a job, promotion, or career opportunity because it required moving. LOs will tell you that the attachment to low rates is behavioral, not just financial. Polls show that the majority of homeowners with mortgages would consider moving if they could transfer their current rate, and a portion of those would move immediately. Generational wealth expectations have shifted, with the minority of Americans believing their children will ever be able to afford a home. If you recall, this year’s State of the Union Address did not include proposals for housing construction, zoning reform, first-time buyer credits, or changes to housing finance policy, and this data helps explain why rate drops alone won't be enough. It is hoped that Trump administration moves before the midterms will shift the landscape. (Today’s podcast can be found here and this week’s ‘casts are sponsored by NFTYDoor, the white-label HELOC platform for banks, credit unions, and brokers. Close in zero days with warehouse funding. Power your home equity lending with NFTYDoor. Today’s features an interview with THE David Lykken on transformation in mortgage lending over the past five-plus decades, as well as lessons on leadership.)

How ‘bout this one: A firefighter went to the college graduation ceremony for a baby he helped deliver many years ago. Loan originators can be involved in many life events of their clients as well, as the months and years roll on, something that a software program can’t do. They’re also in a great position to explain the nuances of the summer home buying season to clients. They know that rates aren’t the only thing making homes unaffordable. The median home price rose from $274,900 in Q4 2019 to $414,900 in Q4 2025, according to the National Association of Realtors. That has affected affordability much more than the rise in mortgage rates (the average 30-year fixed rate increased from 3.90 percent at the end of 2019 to 6-something percent today, let’s say about 6.16 percent because I saw that number somewhere). If we apply those rates on top of the median home prices in question and assume a 20 percent down payment, we get monthly principal and interest payments of $1,037 at 3.90 percent and $1,341 at 6.16 percent if the home costs $274,900. With a median home price of $414,900, those monthly payments go to $1,566 at 3.90 percent and $2,024 at 6.16 percent. Higher prices are impacting affordability significantly more than higher rates. (Today’s podcast can be found here and this week’s ‘casts are sponsored by NFTYDoor, the white-label HELOC platform for banks, credit unions, and brokers. Close in zero days with warehouse funding. Power your home equity lending with NFTYDoor. Today’s features an interview with NEO Home Loans Ryan Grant on the evolution of interactions between mortgage professionals and borrowers, and how companies can best provide support to origination staff.)

What is something that small and mid-sized lenders can’t offer? Chase rolled out a program for borrowers to earn 100,000 Chase Points. (Bilt and UWM rolled out something similar a while back.) But, nearly every lender can help borrowers with the cost of a mortgage, and STRATMOR’s current blog is “Pricing That Can Help Borrowers.” In addition, in the credit world two new automated features for the FICO Score Mortgage Simulator were announced yesterday designed to help lenders move beyond manual “what-if” credit simulations and generate personalized borrower action plans more efficiently. The program “automates credit action planning for borrowers based on target score goals or budget, offers early score potential estimates, and is built directly on the mortgage FICO Scores used in lending decisions (FICO Scores 2, 4 and 5). (Today’s podcast can be found here and this week’s ‘casts are sponsored by NFTYDoor, the white-label HELOC platform for banks, credit unions, and brokers. Close in zero days with warehouse funding. Power your home equity lending with NFTYDoor. Today’s features an interview with Sagent’s Sridhar Sharma and Shane Leonard on how the latest and greatest in underwriting technology is reducing friction in the mortgage origination process.) Lender and Broker Products, Software, and Services “500 loans or 50,000. You get the same elite servicing platform. At MSF Servicing, no portfolio is too big or too small. That's because we've eliminated the minimum loan count requirements that leave smaller servicers locked out of top-tier platforms. Whether you're managing 500 loans or 50,000, you'll have access to the same experienced team, the same state-of-the-art technology, and the same high-touch level of service, with no thresholds, no gatekeeping, and no compromises. Our servicing platform was purpose-built to scale without sacrificing quality. Boutique relationships and complex portfolios run on the same infrastructure that grows as you do. Finally, your borrowers will love the MSF mobile app, which delivers real-time account access, seamless payment tracking, and intuitive self-service, on their schedule. All backed by a dedicated borrower portal and multilingual support in 200+ languages that enhances your brand at every touchpoint. For more information, contact Rick Smith (860-989-9006).

U.S. home foreclosures are accelerating: filings rose 26 percent year-over-year in Q1 2026, to roughly 119k, the highest in six years. It’s expensive to own a home! The last time they hit this level (early 2020), government relief programs and pandemic stimulus caused them to decline. As everyone in our biz knows, the increase has been driven by soaring home insurance bills, property taxes, and homeowner association fees rather than mortgage defaults alone. Meanwhile, anyone who thinks that there is a general shortage of homes should re-think that or refine their opinion. Elliot F. Eisenberg, Ph.D., penned, “Existing housing inventory is rising and while still below pre-Covid levels, April’s reading is the best since 2020. However, sales activity is flat as a hockey puck. That combination is pushing up months-of-inventory, putting downward pressure on home prices. To wit, the latest Case-Shiller data, for the month of March, shows home prices falling 0.22 percent month-over-month and rising 0.7 percent year-over-year, less than inflation. Real home prices are declining.” (Today’s podcast can be found here and this week’s ‘casts are sponsored by NFTYDoor, the white-label HELOC platform for banks, credit unions, and brokers. Close in zero days with warehouse funding. Power your home equity lending with NFTYDoor. Today’s features an interview with Pineapple's Shubha Dasgupta on the progress and process of mortgages being originated on the blockchain, and the use cases and benefits to the mortgage and bond markets.)

While M&A continues (the latest example being Berkshire Hathaway buying homebuilder Taylor Morrison for $8.5 billion!), I find myself in San Juan Capistrano at the Insellerate Experience Summit but keeping an eye out for returning swallows. Lenders are keeping an eye out for loans: Although lenders generally had a good April and May, pipelines for June fundings and beyond appear to be down significantly. Insellerate’s Summit is focused on AI and tech. Mortgage has spent decades layering technology onto a system that still costs too much, moves too slowly, and frustrates nearly everyone involved, says Figure CEO Michael Tannenbaum. In an exclusive Q&A for Chrisman Commentary, he explains why he believes most mortgage technology has failed to solve the industry’s core problems, how Figure is trying to rebuild parts of housing finance from the infrastructure level up, and why Wall Street increasingly views the company less like a lender and more like a financial network. The conversation also touches on AI hype, blockchain skepticism, the psychology of running a newly public company, and why mortgage may be entering its most important transition since the rise of securitization itself. (Today’s podcast can be found here and this week’s ‘casts are sponsored by Experian and the Experian Verify Hub. The platform brings manual submissions in-house and consolidates post-submission activities into a single environment, aiming to provide more streamlined access, faster insights, and a more cohesive user experience. Today’s has an interview with Movement Mortgage’s COO Lyra Waggoner on breaking into mortgage banking, what it actually takes to run a lender day-to-day, and thinking differently about building careers, culture, and long-term success.)