The financial services industry has nothing to fear from artificial intelligence which can enhance and not replace the human skills needed to keep building trust between providers and savers.
Samantha Downes is a senior news reporter at the Daily Express. With a background in pensions and investment journalism, she specializes in finance, personal finance, and employee benefits, while also covering midlife and parenting money issues. Samantha's work has been featured in numerous publications including The i Paper, City AM, and The Times, and she is a recognized financial commentator on TV and radio.













