The financial services industry has nothing to fear from artificial intelligence which can enhance and not replace the human skills needed to keep building trust between providers and savers.
Samantha Downes is a senior news reporter at the Daily Express. With a background in pensions and investment journalism, she specializes in topics such as retirement planning, saving and investing, and economic policy, while also writing about midlife and parenting money issues on her Substack. Samantha's insights and work have been featured in prominent publications including The i Paper, Financial Times, and The Times.













