Sarah Sharples

When Gold Coast mum Rebecca Castano-Mander received a strange Instagram notification, saying someone in Paris was trying to log into her account, she had no idea the chaos that was about to be unleashed.

Neal Taylor has dedicated his life to helping some of Melbourne’s most vulnerable people through his charity Holy Fools – so he wasn’t expecting the blow that came when he opened his Facebook page in March.

A Victorian man has triumphed over a major Australian bank, which has been ordered to pay back $70,000 after he fell victim to a scam.

An Australian couple were stunned after arriving at a holiday home they had booked for their trip to Ireland – only to discover a family inside who were already renting it.

The invasion of social media and messaging apps into Australians’ lives has made them impossible to live without.

Instagram doesn’t want you to see videos of young Aussie Charlie Reynolds joyfully playing a DJ set to different crowds.

Within the space of 12 hours, Kerri Dixon was accused of posting child sexual exploitation material on social media and had $1800 drained from her bank account.

A Victorian woman has described her interactions with Meta as “traumatic” after spending 30 hours each week desperately trying to regain access to her social media accounts, including a community page supporting a junior surfing club.

When an artist discovered that Instagram’s AI chatbot had been tricked by hackers to grant access to accounts, she wondered if her painful nightmare was connected.

For Ian Camlett, Meta’s AI assistant feels like a Guantanmo Bay-style torture tool.