Sean P. Murphy

Last fall, Wally and Meredith Stevens made plans to mark their 60th wedding anniversary by taking a trip to Southern California, where two of their sons and one granddaughter live.

Keolis wrongly charged at least one commuter a late fee for parking due to a recent failure in one of its billing processes. It won't say how many others were affected.

The law, designed to protect consumers who purchase a vehicle that turns out to be defective, has its limitations

Joe D'Avena got an apology and an extra $200 after a years-long pursuit to redeem his gift card to the now-closed Flutie's Sport Pub

A ruling by a superior court judge is one more blow to a century-old practice in Massachusetts of municipalities taking the total value of a property even when only a small fraction of that amount is owed in taxes.

Joicee Gordillo said she regularly encounters restaurants that are hesitant to allow her and her service dog, Junie, in. But her experience at Jade Garden was the first time she was outright denied service.

In 2021, the operator of an animal shelter in Attleboro invited inside a little girl who has autism and who wanted to adopt a particular dog named Kane to be her special pet.

A Plymouth couple is fighting for their granddaughter but have collided with a legal concept known as “charitable immunity” that protects the shelter operator.

Over several months, there were four botched deliveries to Ian Daigle's house, multiple unanswered emails, turned off voicemail at the souvenir shop, and many, many unfulfilled promises, according to Daigle.

Ian Daigle lives in Ontario, Canada, where almost all his friends and neighbors root for Canadian hockey teams in the National Hockey League, mostly for the Toronto Maple Leafs or the Montreal Canadiens.