Elevance is pouring $1B into AI, but its digital chief says the goal is practical—better tools and an empathetic experience, not flashy new use cases.
Shelby Livingston is a senior health tech reporter at Endpoints News. She specializes in reporting on the evolving landscape of healthcare, including digital health, telehealth, and pharmaceutical regulation, drawing from her extensive experience covering the healthcare industry for Business Insider and Modern Healthcare. Shelby's work has been featured in outlets such as Business Insider India, Yahoo News, and Endpoints News.












