Retail Tech Insights

The perfect sync in kitchens tied up with orders and clock speed transactions at drive-thrus are no longer luxuries of the modern hospitality industry but expectations.

With over $5 billion in GMV, CommentSold is the leading live and video commerce platform enabling businesses and brands to turn followers into a loyal community of repeat customers. From live selling and short-form video commerce to automated invoicing, shipping fulfillment and branded mobile apps, CommentSold's comprehensive suite of tools offers a turnkey end-to-end video-first ecommerce solution for retailers of all sizes.

The eCommerce sector has been a fast-evolving industry, and as technology continues to progress, so do the expectations of consumers. A transformative trend is the use of 3D visualization platforms, which have emerged as key players in reshaping online shopping experiences. This shift is not just about the tech itself but how it alters consumer behavior, business operations, and the dynamic between brands and their customers. From providing realistic product visualizations to enhancing user interactivity, 3D platforms are making waves in eCommerce, driving greater engagement, conversion rates, and customer loyalty.

Shoplifting has long posed a persistent challenge for retailers across the globe, leading to significant financial losses and impacting overall operational efficiency. With the rise of automation and advanced analytics, the retail industry is now turning to AI to revolutionize how it combats theft. AI-powered shoplifting detection systems are emerging as a game-changer, enabling businesses to identify suspicious behavior quickly and prevent losses before they escalate. By leveraging ML, computer vision, and big data, retailers can enhance in-store surveillance, reduce shrinkage, and improve customer experiences.

Retail Tech Insights | Wednesday, May 14, 2025 Retail AI is driving personalized shopping and smarter operations.

The strategies increase customer lifetime value and reduce acquisition costs by leveraging existing relationships.

Retail Tech Insights | Friday, May 16, 2025 Volumatic, a leader in intelligent cash handling technology, will make its debut at Shoptalk Europe 2025, taking place at Fira Gran Via in Barcelona.

Online retailers display frequently bought together suggestions, customer reviews, and product bundles to increase cart value. Loyalty programs and targeted promotions also play a decisive role. Companies mostly create a sense of privilege and incentivize repeat purchases by offering exclusive discounts, rewards, or early access to sales. Companies leverage social proof through user-generated content and influencer endorsements, strategically integrating these elements into physical displays and digital storefronts.

Pharmacies occupy a unique space: part clinical, part retail—all built on trust. Their front-end operations have always required a careful balance between compliance, care and convenience.

Retail Tech Insights | Wednesday, May 28, 2025 Insights from the new report indicate that although retail stores have problems, they are still the way of the future