Courtney Blackann

Technology provider FIS ended the third quarter with the acquisition of payment systems company Dragonfly Financial Technologies, a move that will boost the company's digital offerings. “Dragonfly complements our digital portfolio, expanding our digital offerings across large financial institutions, including some of the largest regional banks, for which we already have significant relationships,” Stephanie Ferris, […]

Citizens Bank is moving away from third-party vendors and launching in-house solutions to simplify its account opening process.

Younger bank clients are seeking more digital offerings from financial institutions as interest in physical bank branches declines, a new report shows. “To remain relevant to digital-first consumers, [financial institutions] need to offer an intuitive online and mobile banking solution and deliver experiences that younger consumers expect,” Chris Cox, chief operating officer at digital banking […]

Texas-based fintech Alkami is seeing its network of bank partners grow. “In the third quarter, we signed nine new digital banking clients, including six credit unions and three banks,” Alex Shootman, chief executive at Alkami, said during the fintech's Q3 earnings call on Oct. 30. “We also renewed 14 clients, with several clients extending to […]

Citizens Bank continues to focus on building out its in-house solutions, adding digital tools to help clients move toward more intuitive banking options. This year, the $219 billion bank in August launched a digital scheduler within its mobile app for: Online appointments; Financial advice; and Financial planning tools. The scheduler has “actually gotten really good […]

U.K.-based fintech Finastra saw growth in digital service and the number of bank partners in the third quarter, as end-to-end digital capabilities remain top of mind. Banking clients are prioritizing multifunctional technology, and to meet that demand, 73% of banks planning to integrate digital and cloud services within the next year, according to a Q3 […]

Banks and credit unions prioritized digital integration in 2024, with 75% saying they increased their technology spend, according to a recent survey. More than 100 bank and technology company leaders were surveyed nationwide for research company Bank Director's 2024 Technology Survey, released in September, which showed that throughout the year, banks and credit unions made […]

Sabrina Tharani, senior vice president of fintech and venture partnerships at Mastercard, will join the speaker faculty at Bank Automation Summit 2025 in Nashville, Tenn.

Financial institutions are prioritizing investments in digital solutions to combat cybercrime in 2025 as AI-powered fraud remains a growing threat. Banks and credit unions are more concerned about adversarial AI heading into 2025 than they were in 2024, according to a report released Nov. 19 by cybercrime solutions company Arkose Labs, which surveyed 60 North […]

Financial institutions concerned about cybercrime will be investing in next-generation multifactor authentication solutions in the next year to combat cybercrime. Deploying these solutions in 2025 is a top priority for FIs as AI-related fraud becomes increasingly sophisticated, according to a Nov. 19 report by cybercrime solutions company Arkose Labs, which surveyed 60 North American financial […]