Amazon has faced repeated delays in launching a new AI-powered Alexa. Integration with partners like Uber and Ticketmaster has complicated troubleshooting processes.
Eugene Kim is a Chief Tech Correspondent at Business Insider. He covers a wide range of topics related to Amazon, including its retail operations, AWS cloud unit, and innovations in AI, while also exploring the company's internal culture. Eugene's work has been featured in various outlets including Business Insider India, Yahoo News, and Entrepreneur Media.