Harry Rodd

The London Borough of Camden has a culture of being defensive in the face of complaints, a special investigation by the Housing Ombudsman has found.

The Government is to set target dates for unsafe buildings in England to be fixed as part of a new Remediation Acceleration Plan to be unveiled today (2 December).

The vast majority of councils have expressed concern to the Government about whether its plan to build 1.5 million new homes over the next five

The Public Services Ombudsman for Wales (PSOW) has issued a call to all public sector and social landlords in Wales to improve their responses to

Frozen Local Housing Allowance rates have left councils to meet £737.3m in temporary accommodation costs over the past five years that they are unable to claim back from government, the Local Government Association has warned.

A special investigation by the Housing Ombudsman into social landlord Hyde has found repeated failings in repairs, complaint handling and how the housing association responded to residents' enquiries about service charges.

The Housing Ombudsman has urged housing providers to improve their response to hazards ahead of the introduction of Awaab's Law.

Castle Point Borough Council has become the second local authority to be handed a C4 grading, the lowest, by the Regulator of Social Housing (RSH).

The Local Government and Social Care Ombudsman (LGSCO) has urged Luton Borough Council to clear a backlog of 68 benefits appeals that are waiting to be referred to the Social Entitlement Chamber of the First-Tier Tribunal.

Sefton Council has secured £45,000 in fines after bringing 10 prosecutions of three housing management companies.