Jill Insley is a journalist for The Times, specializing in personal finance and consumer issues. With a focus on helping individuals navigate financial challenges, Jill's articles provide practical advice and shed light on the experiences of everyday people dealing with financial institutions and services.
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United Kingdom (National)
Jill Insley's coverage focuses heavily on personal finance, consumer issues, and customer service within the banking and insurance sectors. She often covers stories related to individual financial challenges or disputes with companies.
Given her focus on personal finance and consumer issues, Jill may be interested in receiving pitches from experts who can provide practical advice on navigating financial challenges or insights into industry trends that directly impact consumers. Additionally, she might find value in hearing from professionals with expertise in improving customer service experiences within the financial sector.
As her geographic focus is not specified, it's essential for potential sources to share information relevant at a global level or specifically tailored to the UK market where many of her articles are based.
This information evolves through artificial intelligence and human feedback. Improve this profile .
The Sunday Times consumer champion Jill Insley solves a banking problem, and helps a teenager wrestling with Amazon and a cabbie who can’t get through to HMRC
The Sunday Times consumer champion helps a Jet2 customer left stranded in Benidorm, a bookseller whose package went Awol, plus quibbles with Co-Op and Currys
The Sunday Times consumer champion Jill Insley helps with a rental wrangle, a Klarna customer who was hacked and an 80-year-old fighting for a P&O cruise refund
The Sunday Times consumer champion Jill Insley helps out holidaymakers in a hazardous van, a pensioner battling the Pru and a carer caught in limbo
Our consumer champion gets to the bottom of The Mortgage Works’ mystifying lending rules and an E.ON billing error — and finds out how BA treats friends who fly together
Our consumer champion Jill Insley gets a reader back on the road, takes Currys to task and makes Booking see sense
Jill Insley has had a flood of complaints about the company. She tackles two, then finds time to sort out a pension puzzle
Our consumer champion Jill Insley helps two holidaymakers whose reservations went wrong, and a driver who hit a bridge in her Enterprise hired van
Our consumer champion Jill Insley wins refunds for a driver despite their insurer’s indifference, a grounded easyJet customer and a buyer of fake Nike trainers
Our consumer champion Jill Insley vents her fury at LifeSearch after its error left a widow underinsured and tackles BT and British Gas over poor service
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