Jobseekers are being asked to adjust their reporting to employment service providers to avoid a government tech glitch or risk losing their payments, shifting more burden onto vulnerable people. Advocates say the current tech glitch is the latest in a series that have forced jobseekers to jump through even more administrative hoops and that any automated payments suspensions would "repeat the failures of robodebt". The department in charge says it is taking its own steps to ensure payments aren’t wrongly cut off but declined to explain the underlying cause or how many people are impacted.
Joseph Brookes is a Senior Reporter for InnovationAus.com, focusing on national innovation and technology news in Australia. With a keen interest in policy and regulation, Joseph covers a wide range of topics including artificial intelligence, cybersecurity, data privacy, and government initiatives in the innovation sector.