Marlo Glass

Paul Albert slept and panhandled in the ByWard Market, at the corner of William and George, for half of 2024. This is his story.

Municipalities across Ontario have long called for updated codes of conduct and harsher consequences for those who don't abide by the code.

Pat Phythian says she can't count the number of times she's had crack users in front of Frou Frou by Pat. But she senses change coming.

Deek Labelle is the manager of the Chateau Lafayette House

The five-person jury is tasked with determining Abdi's manner and cause of death, as well as giving recommendations to prevent future deaths in similar situations.

"God sent me here to help people," says Carlos Daniel Diaz, a block leader for Inner City Health.

Jean-Francois LaPierre (and his dog Rio) have been fixtures in the Market for 14 years. But now the food stands take their spots.

They suggest policing and mental health reforms to prevent future deaths in similar situations.

"Eight years is far too long for changes to be made," said Lawrence Greenspon, who represented Abdi's family in the lengthy inquest.

Sgt. Sebastien Lemay used to call his job the punching bag of the Ottawa Police Service. After 7 years in the Byward, he's now optimistic.