Despite Discovery Bank's top ranking in positive customer sentiment, a recent survey reveals widespread dissatisfaction with customer service across South African banks, highlighting significant areas for improvement. File photo.
Martin Hesse is a specialist personal finance writer and copy editor. He focuses on finance, investment, and personal finance, with particular interest in financial markets, banking, and insurance, while also exploring topics related to Germany, cryptocurrency, and the economy. Martin's work has been featured in DER SPIEGEL, Sunday Independent, Cape Times, Smart About Money, Business Report, and News24 Business.