Mary E. Shacklett

The corporate cloud focus is on moving more IT responsibilities to the cloud, using tools that enable migrations from on premises to the cloud.

Hurricane Helene was a reminder that network DR plans should be up to date. Here is a checklist to be prepared for the next disaster.

Hurricane Helene was a reminder that network DR plans should be up to date. Here is a checklist to be prepared for the next disaster.

New edge technologies provide diagnostics, remediation and AI, which can help ease the burden on IT.

Too often, user self-help portals fall short in companies, but they don’t have to. By formalizing a strategy for building and maintaining self-help systems, IT and user departments can optimize self-help.

What steps can CIOs take to ensure that they have the requisite IT talent now and into the future?

Regulators still lack a firm grip on what AI governance should do, but that's no reason for IT departments to wait to make use of AI.

Today's IT departments have an amalgamation of DevOps, Waterfall, artificial intelligence, and OS/new release software, so quality assurance must

Chief executive officers and corporate boards want their digital chief information officers on the strategic team, but what can CIOs offer to the efforts?

Network TCO discussions need to shift from simple cost justification and payback arguments to the impact on business opportunities.