When the Department of Justice investigated money laundering at TD Bank, it found emails and instant messages between employees about the criminal activity they and their colleagues were abetting.
Penny Crosman is the Executive Editor, Technology at American Banker. She focuses on the intersections of technology and financial services, with a keen interest in topics such as AI, FinTech, and the humane treatment of animals. Penny has been featured in prominent publications including PaymentsSource, Employee Benefit News, and Digital Insurance.