Sally Hamilton

My wife, Kelly O'Brien, fronts a Dolly Parton tribute act. On August 4, she and her band were to fly from Heathrow to Dublin - to perform at the All Together Now Festival near Waterford.

In August I fell into a canal with my laptop, which was damaged by the water. I took it to a Currys store in London to have it repaired for free, but they refused. Can you help? Sally Hamilton replies...

My wife and I are in our early 80s and have lived in Spain for 21 years. My wife has banked with Santander for 45 years but suddenly we have been unable to get her a new debit card.

I went to claim on the LV= critical illness policy I've been paying for since 2011 but was told cardiac arrest was not covered and I would not get the £50,000 payout I expected. This is so unjust. Please help.

I'm a cancer patient being treated by the King's College Hospital Trust. I regularly attend hospital in the Transport for London Ultra Low Emission Zone area.

I am a cancer patient being treated by King's College Hospital Trust. I regularly go to hospital in the Transport for London (TfL) Ultra Low Emission Zone (Ulez) area.

When my wife and I signed a four-year lease agreement with Volvo in October last year we didn't realise she was pregnant with twins, and when they arrived we could not all fit in the car.

My 21-year-old granddaughter was the victim of a scam in July, losing nearly £2,000. Please could you help as her bank, Chase, doesn't want to know. Sally Hamilton replies...

My partner and I booked a special holiday to celebrate his planned retirement in August this year. Sadly, four months later my partner was diagnosed with throat cancer and died in June.

I have had a Revolut pre-paid card, which I've used abroad with no problem for many years - until now. I took it on a diving holiday off Tanzania last month, and had a balance of around £500.