Thor Olavsrud

With lessons learned from the pandemic and AI accelerating progress, UK-based merchant banking group Close Brothers is augmenting its RPA by pulling data from unstructured documents to not only enable end-to-end process transformation, but give customers peace of mind.

The latest release of ServiceNow's flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.

Microsoft and Atom Computing aim to capitalize on a qubit-virtualization system that Microsoft and Quantinuum say has broken a logical-qubit creation record.

The CRM company said Own’s data protection and data management solutions will help it enhance availability, security, and compliance of customer data across its platform.

パンデミックから得た教訓とAIの進歩を背景に、英国を拠点とするマーチャント・バンキング・グループのクローズ・ブラザーズは、非構造化文書からデータを取得することでRPAを強化し、エンドツーエンドのプロセス変革を実現するだけでなく、顧客に安心感も提供している。

Partnering with Nvidia, Accenture's new business group, built on the Accenture AI Refinery platform, aims to help clients jump-start their agentic AI journeys while a network of engineering hubs in Europe, Asia, and North America will support the effort.

Los datos y los algoritmos de aprendizaje automático pueden tener un valor incalculable, pero los errores pueden ser irreversibles. Estas recientes meteduras de pata de la IA ilustran lo que puede salir mal.

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care.

Forrester Research's predictions for 2025 underscore a shift from 2024's bold gen AI experiments to the pursuit of bottom-line gains, but not all progress will prove linear.

포레스터가 2025년의 AI에 대한 여러 예측을 제시했다. AI 프로젝트의 수익성을 중시하는 움직임이 두드러지면서 여러 시행착오가 나타나고 관련한 여파가 이어진다는 분석이다.