Tom Ryan

As the US election approaches, Dan Partland’s trio of documentaries about the state of the nation offer an urgent warning to voters.

Illustrating the challenges mom-and-pop businesses face in encouraging consumers to buy local, a recent survey found that of the 29% of U.S. adults who said they are morally opposed to shopping at Amazon, 85% still do anyway. What else can local stores do to incentivize shoppers to shop locally?

A new survey finds online shoppers are more likely to make repeat purchases from brands that provide a “premium post-purchase experience” that extends well beyond fast and free shipping. Where are the biggest opportunities to reduce pain points or add value in the post-purchase phase?

A new survey from AD-ID, the universal ad indexing system, reveals that ad fatigue is influencing consumer behavior. Why hasn’t ad fatigue been solved?

Beyond Inc. plans to invest $25 million in Kirkland’s Inc. and $40 million in The Container Store Group Inc. as part of strategic partnerships to bring Bed Bath & Beyond back to physical retail.

A survey of over 1,000 U.S. shoppers found that over half (53%) expect money off their next order if a delivery is delayed, 63% expect delivery charges to be waived, and another 54% expect a free delivery code for their next order.

Joining a host of new and old competitors, Walmart recently announced that it has launched a same-day pharmacy delivery service in six states, with a plan to be available in 49 by the end of January 2025.

On a recent episode of the "Inside Trader Joe's" podcast, Matt Sloan, VP of marketing, discussed the slow and meticulous process the grocer undertakes in deciding where to open a new store. Does this approach make sense for the grocer?

Marks & Spencer is installing self-service checkouts in changing rooms, allowing fashion shoppers to skip the regular checkout line when trying on clothes. Do you see an opportunity for apparel stores to add self-checkout to dressing rooms?

The three challenges facing retail media’s continued gangbuster growth include a need for consolidation, the lack of standard measurement, and confusion over who controls retail media’s budget, advertisers told Adweek.