Valerie Potter

The CRM giant's new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks.

Putting compute resources in distant enterprise locations requires ongoing optimization; flexibility is key.

The integration will help customers develop and manage trusted data assets and feed their AI agents, says Alation.

Exceptional Customer Experience (CX) is vital for brands to differentiate themselves, but it can only be achieved by also focusing on Employee Experience (EX), as the two are deeply interconnected. By aligning CX and EX, companies can drive measurable business growth, with engaged employees delivering better customer service and fostering loyalty…ultimately leading to sustainable success.

If IT and business leaders tie AI projects to business objectives and set up metrics for success, they can see what experiments fail to live up to their goals — and pull the plug before costs add up.

Mastering cloud economics: How the evolution of FinOps is transforming SaaS expense management for better visibility and control. Learn more today.

Liberty Dental Plan's CIO shares how the company uses generative AI to automate care plans and improve member outcomes. Learn about the data strategy and educational efforts behind this innovative project.

The winners of the CIO50 Awards 2024 have been unveiled at a gala awards ceremony in Sydney.

Technical debt and legacy systems have long plagued CIOs. Now, with innovation cycles shortening, developing a road map to modernization is even more important. This six-step process simplifies triage of legacy tech and helps eliminate barriers to speed and agility.

Bad actors pretending to be corporate insiders can steal thousands of dollars with just one fraudulent email message. Here's how to prevent becoming a victim.