By: Daniel Saroff, Grant Gross
Gartner’s predictions outline a future where AI-enabled channels revolutionize customer service, presenting opportunities and challenges for CIOs.
Valerie Potter is a Managing Editor at Computerworld. She covers a range of topics including artificial intelligence, machine learning, and digital transformation, with a focus on the intersection of technology and finance. Valerie's work has been featured in InfoWorld, CIO Online, and Computerworld.
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Valerie Potter's coverage focuses on AI, technology, software & SaaS, and workplace productivity. She often covers press releases and provides how-to guides within the technology industry. If you have insights or data related to advancements in AI, new products or services in tech companies, or strategies for improving workplace productivity using technology tools, these would likely align with Valerie's interests. Additionally, if you can offer expert commentary on trends in the IT industry or cloud computing solutions that are shaping business practices today, this may also resonate with her coverage focus.
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