Auto Service World

A shop’s most advanced diagnostic tools and highly trained technicians will not matter if front counter staff are not trained to keep customers coming back, according to a shop coach and owner. Owners routinely invest in technical training, but often resist spending on front counter skills, said Alysa Beech, a customer experience strategist with Beech […]

GripEdge Tools released a nine‑piece long metric hex key set designed to reduce fastener rounding and improve access in confined or angled work areas. The set features extra‑long keys with rounding prevention geometry and ball‑hex tips that allow angled engagement. Built from S2 tool steel with a corrosion‑resistant finish, the keys include knurled grips, laser‑etched size markings, and colour coding for quick identification. A locking wallet‑style holder keeps the set organized while allowing easy one‑handed access.

Shareholder members and vendor partners of Bestbuy Distributors gathered in Toronto last week to celebrate milestones, network and take part in the company’s annual show at its warehouse. From the celebrations, the Horace J. Pratt/Vendor of the Year 2025 was awarded to Magnacharge Batteries. Bestbuy added a new recognition, the Dale Devlin Legacy Award, which […]

Automakers are leaning into choice as Canadians juggle EVs, affordability and uncertainty. At the 2026 Canadian International AutoShow in Toronto, three major automakers said the future of the car market will be defined less by one big bet on electrification and more by giving Canadians as much choice as possible. In separate discussions with Auto […]

Auto Value is rolling out its 2026 Perfect Stop Powersports Summer Sweepstakes, offering technicians incentives and prizes tied to brake product purchases through the MyPlace4Parts platform. The promotion runs from June through the end of July and is open to professional technicians who purchase qualifying Perfect Stop products, including brake pads, rotors, calipers, sensors, shoes, […]

As more Canadians consider electric vehicles, experts at a recent conference noted how they are battling persistent myths and changing attitudes around buying and maintaining EVs. Panellists discussed how misinformation about repairs continues to confuse EV owners, especially when it comes to used vehicles. Daniel Breton, chief executive officer of Electric Mobility Canada, told stories […]

Plews & Edelmann has launched a comprehensive electric power steering repair lineup that replaces costly rack assemblies with targeted, serviceable solutions. The offering includes EPS drive belt kits, torque sensors, motor couplings, and dedicated service tools, delivering more than 50 per cent cost savings while restoring full steering assist. Designed for same‑day repairs using common hand tools, the products expand coverage across millions of domestic and import vehicles and provide a practical alternative where full rack replacement was previously required.

The winningest coach in NCAA men’s basketball history will headline the AAPEX 2026 Keynote Breakfast this fall. Mike Krzyzewski, better known as Coach K, led Duke University to five NCAA championships and coached the U.S. Olympic men’s basketball team to three gold medals during a 42-year career defined by sustained success amid constant roster turnover […]

The automotive aftermarket isn’t necessarily facing a shortage of technicians, according to a shop coach. Instead, there’s a shortage of good workplaces for them. Bill Haas, president of AIM Auto Ignite Management, questioned the common claim that there is a simple technician shortage in North America during a presentation at the MEMA Aftermarket Technology Conference […]

Canada’s automotive aftermarket is showing a widening divide in early 2026, with employment in repair and maintenance continuing to grow while parts and accessories retail moves in the opposite direction, according to new data. DesRosiers Automotive Consultants reported that employment in automotive repair and maintenance rose 1.9 per cent year over year in February to […]