Healthcare Financial Management Association (HFMA)

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Monument Health’s presumptive-eligibility charity care program is a crucial resource for patients in need — and a counter to the perception that not-for-profit hospitals let finances overshadow their mission.

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Print There’s a lot of bad information out there on nonprofit hospital finances. Part of the problem is run-of-the-mill scapegoating — stakeholders with an agenda using our business complexity to muddy the water. Part of the problem is classic misuse of information — good people with good intentions making the wrong assumptions. And part of the problem is our own failure to tell our story — hospital finance leaders typically move from one facility crisis to the next with little time in between to manage reputation.

Print The charity care processes adopted by healthcare providers have attracted criticism in media stories focusing on the high cost of care. On a recent episode of HFMA’s “Voices in Healthcare Finance” podcast, HFMA Policy Director Shawn Stack discussed the value of revisiting financial assistance policies and processes. Below is an excerpt from the interview.

Print From Nashville to Arizona, Pennsylvania to Puerto Rico, the past year gave me a unique opportunity to see HFMA in action at the chapter level and to partner with HFMA’s National team to position the Association for even greater things ahead.

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