Adam Mogelonsky

Boutique hotels can take advantage of brand connections and freedom to stand out to guests

Sleep tourism may be a relatively new buzz term, but for hospitality it isn’t really anything novel; it’s an extension and more deliberate expansion of what hotels aim to achieve each and every night. After all, one of the hallmarks of guest satisfaction, and a core part of any hotelier’s duty of care, is whether or not the guest slept well. Knowing this principle, leading brands are engaged in an arms race of sorts to meet the increasing cultural appreciation and prioritization for sleep amenities. Often lost in this conversation, though, are independent hotels.

Wellness is a huge growth industry for hotels and it will have a tremendous impact on numerous segments for the latter half of the 2020s. This ranges from spa circuits, healthy F&B and exercise classes through to wellness-oriented room categories or shoulder season retreats. Besides helping guests improve their health and wellbeing (and in turn, satisfaction for the hotel), the business side can realize tremendous gains from wellness in terms of the boost to ancillary spend.

With sleep science reaching the mainstream over the past few years, numerous hotel brands have unveiled fancy new sleep programs in an arms race to win over travelers looking for accommodations that will help them get a full night's rest while aboard.

Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

The 21st century has already seen immense changes in how people travel and their demands for hotel services and amenities. In focus here is the growth, evolution and diversification of the luxury segment, wherein we recently sat down with the team behind the rebranding of EAST Hotels, a hotel brand that’s emblematic of this modern dynamic and the aspirational nature of travel for the 2020s and beyond. EAST Hotels has launched three hotels in Beijing, Hong Kong and Miami, with several more in the pipeline on multiple continents.

A Q&A with Sam Nazarian on the next frontier in hospitality and wellness

Known to many as the Eternal City, Rome has an uninterrupted history spanning two and a half thousand years. Apart from incredible historical sites, Rome has some of the world's finest luxury hotels, often carved out of grand palazzos that once served members of the royal court of the Papal elite, and all of them adorned with opulent finishings and fine art.

Having a strong environmental, social and governance (ESG) strategy has become essential for hospitality. While the policies that a hotel enacts must pervade all operations and the corporate company, one particular area that presents challenges is the procurement department, wherein the latest explainer article from Amazon Business addresses three of these as well as three top tactics for more sustainable purchasing.

This article is my plea to chefs, restaurateurs and hoteliers to think about a culinary style that has yet to be properly expressed within a dining business entity. The idea is to explain that, yes, there is a lucrative opportunity here for being a trendsetter. Let's start carving…