Hotels that treat AI as a feature to be added will likely fall behind those that treat it as an architecture to be built.
Arvindh Yuvaraj is a Content Lead at PhocusWire. He specializes in travel and tourism, business travel, and hospitality, with a keen focus on topics such as booking technology, hotel management software, and travel policies. Arvindh's insights and expertise have been featured in PhocusWire, Web In Travel, and Meetings & Conventions Asia.

















