Colin Wood

Like many other states, Alaska is experimenting with generative artificial intelligence to improve operations. State Chief Information Officer Bill Smith says that work is drawing a little uncertainty and curiosity from staff, but that generally the response to the state’s AI work has been positive. “I wouldn’t really say we’ve got resistance. There’s some uncertainty and really just some curiosity about what does this mean,” he says in a video interview with StateScoop. Smith says it will become more clear what AI means for the state government as the technology advances and the technology department continues its testing.

Tennessee Chief Information Officer Stephanie Dedmon said she'll retire July 2025, after more than 20 years of serving the state government.

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Hawaii is “still learning” about how best to use the latest generative artificial intelligence technologies, but making progress through the help of a data task force and the work of state Chief Data Officer Rebecca Cai

As in other states, Ohio is in the middle of many technology projects. Ohio Chief Information Officer Katrina Flory tells StateScoop that one of them is figuring out a way to minimize knowledge loss as some of the state’s older workers retire. She said backfilling positions is piece of the plan, but that the state is also aiming to standardize more of its technology so that specialized knowledge of the state’s quirky IT systems isn’t needed. In a video interview, she details many other of the state’s ongoing projects, including an effort to assess risk of vendors and integration of the state’s Innovate Ohio services platform with more agencies. Flory says the state recently integrated it with the state’s tax system and is next planning to integrate with wildlife licensing and benefits systems.

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While California looks ahead to the potential of generative artificial intelligence, it’s critical that the state also keep in mind its residents who aren’t tech-savvy, the state’s top technology official tells StateScoop in a video interview. State Chief Information Officer Liana Bailey-Crimmins claims that about 20% of the state’s residents don’t have broadband access and that many others don’t know how to use modern devices. She points to the state’s work developing an 8,000 middle-mile broadband network as key to advancing connectivity, along with the state’s development of a digital equity plan. “As I think of generative AI and emerging technologies, it’s really important as we advance as a society that we don’t leave anybody behind. It’s very important that as we’re thinking of new solutions, as we’re thinking of new websites, there’s people that still don’t have access,” she says.

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The University of Florida plans to spend $24 million on a more advanced supercomputer through its partnership with Nvidia.