David Jonas

American Express Global Business Travel this week told investors that fraudsters had targeted it using deepfake impersonation technology. Impersonators have targeted travel agents and others in the corporate world to access payment, travel and personal information for years. Using AI for it is what’s relatively…

When embarking on corporate travel card request for proposals processes, buyers should leave plenty of time for preparation and hiccups. That was a cornerstone among the recommendations shared on a Nov. 1 webinar by members of GBTA’s payment committee as they walked through their updated…

When the Financial Times in July 2023 published a guest column arguing that business travel air miles should go to employers — thus limiting non-essential travel, reducing carbon emissions, saving money and maintaining employee productivity and health — the reactions were diverse. “Air miles are…

To gain approval from U.K. regulators for the proposed American Express Global Business Travel acquisition of CWT, the companies suggested ending exclusivity for CWT’s network partners, capping fees for existing customers, committing to service levels and maintaining minimum investment in their business travel offerings. GBT and…

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Air France and KLM last month added a nonrefundable surcharge on corporate credit and debit payments in Canada. Consumer and personal cards are excluded.The surcharge varies by card network and will not exceed 30 Canadian dollars ($21) per ticket issued at Canadian points of sale….

Switching between corporate travel management companies can spell trouble. Many don’t even attempt it. Inertia is the incumbent’s friend. To avoid de-implementation becoming an afterthought and then a headache, buyers are wise to contemplate it on the front end.In a November report preliminarily objecting to…

American Express Global Business Travel in November marked a grim milestone for corporate travel buyers, reporting that carrier-imposed surcharges this year exceeded $2,000 for business class roundtrips to London Heathrow originating at New York JFK. Although added to international ticket prices (labeled as YQ or…

Health and security specialist International SOS partnered with AirHelp to support client travelers in obtaining compensation when their flights are canceled or heavily delayed. The alliance comes as the U.S. Department of Transportation, in the waning days of the Biden Administration, floats new rules to…

In a letter to The Independent, Thomas Soules says he’s “very disappointed” that Kristie Wang, his victorious opponent in the D4 City Council race, stated that voters she engaged with while campaigning “expressed a lot of interest in seeing our city move forward with its plan (downtown),” including Eden Housing.