James Stephen is a technology journalist who writes for UC Today, CX Today, and the Oxford Press. His articles cover a wide range of topics in the technology industry, including updates on software and hardware releases, company news, and industry trends. James's work has also been featured in XR Today.
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James Stephen's articles predominantly cover software and SaaS, sales & marketing with a focus on press releases and private sector announcements. To effectively engage with him, consider providing pitches related to new product launches, acquisitions in the technology sector, or innovations in customer experience technologies.
Given his coverage of retail-focused technology developments, relevant pitches could include insights into emerging trends in retail tech or innovative strategies being adopted by major retailers to enhance customer experience through technology.
Since James does not have a specific geographic focus mentioned but covers international companies like Microsoft and Salesforce, he would likely be interested in global industry trends rather than region-specific news.
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CX Today covers Contact Centre news including Artificial Intelligence, Chatbots and more.
HTC VIVE partnered with The Bavarian State Criminal Police Office (Bayerisches Landeskriminalamt, BLKA) to launch the ‘Holodeck' VR platform that will ‘revolutionise' forensic investigations.
Puzzel has entered into an agreement to acquire the AI insights specialist Capturi to enhance its customer experience offering.
Microsoft's Queues App for Teams is now generally available, following its announcement back in March.
By: James Stephen
UC Today covers Unified Communications news including Microsoft Teams, Security and Compliance and more.
CX Today covers Contact Centre news including Enterprise, Finance and more.
Microsoft has switched two of its executives serving in key positions within the UK, Europe, the Middle East, and Africa.
Riga Circus has just reopened with new audio solutions by K-array and KGEAR to support performances.
XR Today reports on the latest extended reality news from around the globe, including virtual reality, augmented reality and mixed reality.
By: James Stephen
Microsoft has yet again delayed the launch of its new Recall feature for Copilot Plus PCs due to security concerns.
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