Tech pros said the most common use case for the technology is IT service desk automation, according to a Tray.ai report.
Lindsey Wilkinson is an Associate Editor at CIO Dive. She specializes in covering technology topics, particularly in artificial intelligence, machine learning, and deep tech, while also exploring themes related to careers and employment. Lindsey's work has been featured in notable publications including CFO Dive, Cybersecurity Dive, and Healthcare Dive.