Maria Haubrich

Returns fraud is accelerating, and “keep it” policies are making it worse. Frankly, they should be illegal.

I just got off the phone with a good friend of many years—a small business owner—who says things are “tough” and “complex,” citing tariffs as one of the issues his wholesale and e-tail company has to deal with.

Many small businesses assume they have a traffic problem when they really have a page problem. Before you spend more on SEO, ads, or content, make sure the page doing the selling can actually help the right visitor decide

My question to them is: “Who told you that's what success is supposed to look like?”

ERP implementations tend to begin well. A project runs, processes get configured, the team is trained, and the system goes live on time.

FIFA Soccer World Cup 2026 kicks off today (June 11) and runs through July 19. The event is expected to draw millions of visitors and generate

If the last tax-filing season felt overwhelming, you're not alone. As the way that business happens becomes more complex and the pace of business increases, over

To help make sense of today's rapidly changing environment, I asked Ben Johnston, COO of Kapitus , to share his perspective on the economic forces shaping small business decisions—and what owners should be watching in the months ahead. —Rieva

(Editor's Note: A few weeks ago, we published Disney Petit's insightful perspective on the Everlane sale to Shein . Because the sale was shocking to many, I am pleased to present another viewpoint, from a retailer.–Rieva)

Are consumers tiring of our always-on digital world? A recent report from global market intelligence firm Mintel says they are: “Constant notifications, algorithm-driven feeds and the pressure to stay connected across work, social and entertainment platforms have created a new challenge: