As artificial intelligence makes many tasks easier, the human work of cajoling, arm-twisting and reassuring appears to be rising in importance.
Noam Scheiber is a reporter at The New York Times. He has spent roughly a decade covering labor and workplace issues, including more than eight years at The Times, and previously reported on the Obama administration and economic policy at The New Republic. His work has been featured in various publications, including The Economic Times, The Boston Globe, and WIRED.













