Scholars say the “unknown unknowns” of using artificial intelligence in the workplace may be undermining the technology’s advertised benefits.
Noam Scheiber is a reporter at The New York Times. He has covered labor and the workplace for nearly a decade, with a strong focus on economic policy, government, and politics, including his work on the Obama administration and presidential elections. Noam's insights and analysis have been featured in various outlets, including The Economic Times, The Boston Globe, and WIRED.














