Susanne Sclafane

During a recent interview, Matteo Carbone, director of the IoT Insurance Observatory, described a new set of approaches, modeled on the success of South African insurer Discovery, which U.S. auto insurers should consider adopting for their telematics programs.

Radical changes in marketing and product design of auto insurance policies will help unlock customer benefits of sharing driving data, a well-known insurance telematics evangelist advised during a recent interview.

When the chief executive officer of Plymouth Rock Home Assurance spoke to Carrier Management in mid-July, it just happened to be on a day that online

Rate hikes haven’t been enough to bring profits to U.S. homeowners insurers, according to a new analysis from Aon, which finds that returns-on-equity for a group of homeowners insurers studied are negative in more than half of U.S. states. The negative prospective returns were calculated by Aon for single-state specialists in a new report, “Homeowners … Continued

Data and technology leaders at insurance organizations are gung ho about using GenAI to increase customers satisfaction, reduce operating costs and improve risk management, but few are fully ready to comply with regulations or to monitor AI results. More than one-quarter are even using “synthetic data” to train AI models in order to overcome what … Continued

At one of the early meetings of American Legal Connections, Rich Henderson, a senior vice president for reinsurer TransRe, bumped into a concerned client

Social inflation is at the heart of rising claims severity trends showing up on the books of casualty insurers and reinsurers, industry representatives

At one of the early meetings of American Legal Connections, Rich Henderson, a senior vice president for reinsurer TransRe, bumped into a concerned client from a hospital insurance company who brought his team members to the event.

An executive speaking at Lemonade's Investor Day late last month took investors behind the scenes to watch some of its AI bots in action.

Swiss Re Institute (SRI) made a significant contribution to the literature on social inflation and its impacts on insurers, reinsurers and their customers with the calculation of a new measure—a social inflation index. (Related article: