Ben Sillitoe

Successful stores always put CX at the heart of strategy - but ongoing growth requires periods of reflection to see the bigger picture, identify hidden costs and reset for the future.

Lucy & Yak is turning its stores into preloved hubs for an entire weekend – in an effort to promote circularity and second-hand shopping.

Centric Software and Green Retail World host a webinar for fashion retailers, asking the question: DPP is coming, is your data ready yet?

Primark, Decathlon, and Vinted among group of retailers urging governments to fix a system they say is stacked against the circular economy.

France-based Shopopop, which describes itself as a crowdshipping platform which encourages community members to double up as parcel delivery drivers, has entered the UK market.

Virgin Media O2 opens new Westfield White City store, featuring immersive experiences and sustainability touchpoints.

New Vestiaire Collective partnership gives consumers the opportunity to shop designer brands not previously available on Zalando.

Textile sorting tech company Trosort is named the global winner of eBay’s annual Circular Fashion Fund for 2026.

Exchange for Change – the deposit return scheme (DRS) operator for England, Scotland, and Northern Ireland – has announced a DRS return handling fee “that reflects the complexities of the UK retail landscape”.

As the corporeate race to net zero carbon emissions, Swarovski says its climate goals have been validated by SBTi.